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Sendio’s Got all the Support You Need

By January 15, 2014October 21st, 2021Blog

Last week we talked about how easy it was to switch to Sendio from Barracuda. We’ve spoken in the past about why Sendio is a better email solution, how our trusted email communities ensure email continuity while also eliminating SPAM entirely. But perhaps you’re still happy wading around in the kiddie pool.

“Sendio,” you say loudly to your computer, “maybe I’m happy with my current email solution.”

Well, after we’ve all had a good laugh, we might reply that even despite Sendio’s far superior protection or our guarantee that you’ll never lose an important email, when it comes to customer service nobody’s got us beat.

Our existing customers know this, that’s why our testimonials page is filled with quotes like this one from the Isleta Casino and Resort: “You folks have quite the product here. Thanks to you for your support getting us set up and to all the engineering brain power at Sendio for coming up with such a slick device!”

Unlike some companies, our support goes above and beyond a Frequently Asked Questions page. We always make sure that Sendio Support Engineers are available to answer any technical questions or concerns that our customers might have, taking great care to make certain that all Sendio support inquiries are addressed in an efficient and timely manner.

Sure, we do have a comprehensive FAQ, but we also provide thorough customer service for every problem you might come across. Anytime you can’t find the answer in the documentation provided or our FAQ page, simply click “Submit Support Ticket,” which can be found under the support menu at the top of any page on our site, and we’ll make sure that you’re taken care of.

Why do we do it? Because we truly believe that we have the best customers in the world and we want to make sure you’re taken care of. You trust us with your email security and continuity, and it’s our job to make sure that you’re happy with that service.

Plus, it gives us one more thing to brag about.

Caution: Sendio is not responsible for any random acts of kindness or uncharacteristically joyful behavior that may result from a clean inbox. If you’re ready to make your inbox sparkle, you can try Sendio risk free or learn more about how Trusted Email Communities can cut junk mail and increase productivity.